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Privacy Policy

Effective Date: 1/1/2026
Company Name: Essex Doors & Glass

1. Overview

Essex Doors & Glass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information related to our SMS/text messaging communications.

2. Information We Collect

We may collect the following information:

    • Employee name

    • Mobile phone number

    • Communication preferences

    • Message interaction data (e.g., delivery status, responses)

This information is collected through employment onboarding, internal systems, or direct employee submission.

3. How We Use Phone Numbers

Employee phone numbers are used solely for business-related communications, including:

    • Work schedule notifications

    • Job assignments and updates

    • Operational alerts and company communications

    • Time-sensitive internal notifications

We do not use phone numbers for marketing or promotional purposes.

4. SMS Messaging Terms

By providing your phone number, you consent to receive SMS messages from Essex Doors & Glass for internal business purposes.

    • Message frequency may vary

    • Message and data rates may apply

    • You can opt out at any time by replying STOP

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

We may share information with trusted service providers (such as Twilio) solely for the purpose of delivering SMS communications.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal information only as long as necessary for business operations or as required by law.

8. Your Rights

Employees may:

    • Request access to their personal data

    • Request corrections to inaccurate information

    • Opt out of SMS communications at any time

9. Contact Information

Essex Doors & Glass
562 Main St
Orange, NJ 07050
Email: office@essexdoorandglass.com
Phone: 973.675.7201

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

 

 

Terms and Conditions

Effective Date: January 1, 2026

By providing your phone number and opting in to receive messages from Essex Doors & Glass, you agree to the following Terms & Conditions.

1. Consent to Receive Messages

By submitting your phone number, you consent to receive SMS (text) messages from Essex Doors & Glass. These messages may include:

    • Appointment confirmations and reminders

    • Job updates and service notifications

    • Account-related messages

    • Internal employee communications (if applicable)

Message frequency may vary.

2. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Essex Doors & Glass is not responsible for any charges incurred.

3. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

4. Help Instructions

For assistance, reply:

HELP

Or contact us directly:

    • Phone: 973-675-7201

5. Privacy

We respect your privacy. Your phone number and personal information will not be sold, rented, or shared with third parties for marketing purposes.

Information is used solely for communication related to our services.

6. Supported Carriers

SMS services are supported by most major carriers, but delivery is not guaranteed and may be affected by carrier limitations.

7. Eligibility

By using this service, you confirm that:

    • You are the account holder or have permission to use the provided phone number

    • You are at least 18 years old or have parental consent

8. Changes to Terms

Essex Doors & Glass reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website with a revised effective date.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Essex Doors & Glass
562 Main St
Orange, NJ 07050
Email: office@essexdoorandglass.com
Phone: 973-675-7201